Our Shipping & Return policy

Shipping & Return Policy

Welcome to PAKCART!
Your satisfaction is our priority. Please read our Shipping and Return Policy carefully to understand how we handle orders, shipping, and returns.

📦 Shipping Policy

  • Processing Time: Orders are processed within 1-3 business days after payment confirmation.

  • Shipping Time: Standard delivery within Pakistan typically takes 3-7 business days. Delivery times may vary depending on your location and courier service.

  • Shipping Charges: Shipping fees are calculated at checkout based on your location and the weight of your order.

  • Tracking: Once your order is shipped, you will receive a tracking number via email so you can follow its journey.

🔁 Return & Exchange Policy

  • Eligibility for Returns: Items can be returned or exchanged within 7 days of receiving your order. Products must be unused, in original packaging, and with all tags attached.

  • Non-Returnable Items: Certain products such as cosmetics, personal care items, and sale items are non-returnable for hygiene and safety reasons.

  • Return Process:

    1. Email us at pakscart@gmail.com with your order number and reason for return.

    2. Once approved, you will receive instructions on how to send the item back.

    3. After we receive and inspect the item, we will process your refund or exchange.

  • Refunds: Refunds are issued to the original payment method within 5-10 business days after approval.

  • Return Shipping Cost: Return shipping is the responsibility of the customer unless the item received is damaged or incorrect.

If you have any questions or concerns, feel free to contact us at pakscart@gmail.com.
Thank you for shopping with PAKCART – where quality meets convenience!